Leadership

The Geeks on Site leadership is dedicated to providing premium quality computer repair and support services to homes and businesses nationwide.

Executive Team


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    George Otte

    Owner / CEO

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    George Otte
    Owner / CEO

    George Otte is the owner and CEO of Geeks on Site. He is a driven Miami entrepreneur, deeply passionate about providing premium support both on-site and online to help thousands of computer users.

    Otte has more than a decade of tech support operations experience. He began his entrepreneurial journey at the age of 21 with the founding of Tech Support Services, a well-rounded technical support and PC repair company. Tech Support Services grew from a one-man operation into a thriving business with more than 100 unique clients, including a major South Florida bank. Otte later acquired Geeks on Site and focused on building the company into a nationwide provider of on-site tech support, remote computer repair, and other value-added technology services.

    Today, Miami based Geeks on Site offers a safe and convenient online remote PC repair delivery method, as well as traditional on-site, in-home and in-office service. The company excels at providing support for PCs, networks, printers, scanners, smartphones, MP3 players, software and hardware support. In his role as CEO, George Otte manages hundreds of employees across the U.S. for Geeks on Site.

    Eager to expand beyond computer repair and technical support, George Otte has also launched several other companies.

    In 2012, George founded Responsive Call Center, a nationwide call center and telephone answering service company. In its first year, Otte acquired six telephone answering service businesses throughout the U.S. and merged them with Responsive.

    In late 2013, George acquired Phase V Fulfillment, a fulfillment company out of Southwest Florida.

    He continues to launch and acquire new subsidiaries under his holding company, Otte Polo Group— including Otte Real Estate, a privately-held real estate investment firm, which came into being in 2015.

    As George continues to look for new opportunities to expand in existing and adjacent industries, he encourages innovation and continues believing in these principles to guide his computer repair businesses:

    • Stay up-to-date with technology advances, and be aware of all the current viruses and malware that arise;
    • Share this knowledge with more vulnerable PC users, such as older Americans, who are often less computer-savvy than younger generations;
    • Stay flexible and adaptable for all customers, from residential customers to small business owners;
    • Protect our customers’ confidentiality, information, and privacy;
    • Deliver the right solutions and services, quickly to customers.
    • Provide friendly and professional IT support to customers.

    The vision for Geeks on Site stays bright. The company remains dedicated to being the most convenient and reliable online and on-site computer service for residential and small business in the US.

    For more information on George Otte and Geeks on Site, please look around other sections of http://www.geeksonsite.com
     

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    Vivian Borja

    Marketing Director

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    Vivian Borja
    Marketing Director

    Vivian Borja is the Marketing Director for Geeks on Site. Vivian is a dynamic, multicultural and multi-lingual senior marketing professional and has over 15 years of experience.

    Vivian earned her MBA degree from Florida International University in 2003. Since then, she has built a reputable track record of business development and market share growth in places such as Johnson & Johnson, Covidien, and Western Union. The cornerstone of her philosophy is team building coupled with creativity and innovation to see market trends and anticipate growth; which has been the nucleus of her success in the consumer market, financial, IT and medical products and service industries.

    Vivian has been responsible for the diversification of customer acquisition channels, as well as the development of advertising programs for all of Otte’s companies & customer segments (B2C & B2B) that have positively impacted the organization’s business expansion.

     

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    Eric Valdez

    Corporate Controller

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    Eric Valdez
    Corporate Controller

    Eric Valdez is the Corporate Controller for all of Otte’s companies, including Geeks on Site. As Controller, he is responsible for overseeing the financial function of this highly diversified company.

    With an MBA from the University of Florida, Mr. Valdez has thrived while working with Geeks on Site. He has more than 20 years of experience in corporate finance and international business in which he acquired while previously working with several global and publicly traded companies, including KPMG, Viacom (Fortune 500), Lennar (Fortune 500), and Experian.

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Management Team


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    Maria Salas

    Operations Manager

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    Maria Salas
    Operations Manager

    Maria Salas joined Geeks on Site in 2010. She is responsible for the company’s day-to-day operations and has maintained her position bringing vitality, professionalism, warmth, and a mindset of service and advocacy for all of our customers and work environments for the past 4 years.

    Her successful initiatives for the company include; the establishment of new operations offices in different countries; new departments such as Quality Assurance for our Customer Service, Remote, and On-site; among others. In addition to managing operations for the company, Maria enjoys reading books during her free time.

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    Jhon Miranda

    IT Manager

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    Jhon Miranda
    IT Manager

    Jhon Miranda holds an AAB degree in IT networking software from Cuyahoga Community College, Ohio. Also, he holds another professional degree in system engineering earned from San Ignacio de Loyola, Lima, Peru. Jhon Miranda is a bilingual professional who started working for Geeks on Site in 2008 as part of the Network Administration and Technical Support Team.

    Jhon Miranda is a proactive and dedicated professional, whose skills have allowed him to be the Geeks on Site IT manager since 2010. He has also been in charge of several IT projects for Geeks on Site LATAM offices, and Geeks On Site Sister Companies in the US. While applying his PMP skills, Jhon has been able to contribute to the company’s business growth.

     

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    Mike Rocha

    Sales Manager

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    Mike Rocha
    Sales Manager

    Mike Rocha is the sales manager for Geeks on Site. Mike is very creative when it comes to new strategies and techniques that help sales grow without limits. With 14 years of experience working in sales, Mike has achieved a lot of his goals based on the skills and instructional support he has been able to offer.

    Previous to joining Geeks on Site, Mike worked for financial institutions refinancing homes nationwide and working with banks and loan companies all over the US. Some of his business experience comes from working with companies such as Ameriquest, Wells Fargo, American Nationwide Financial, as well as others. For the past 7 years while working with Geeks, Mike has been an excellent mentor, with a cutting-edge vision for the business.

     

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    John Cardenas

    Onsite Operations Manager

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    John Cardenas
    Onsite Operations Manager

    John Cardenas joined Geeks on Site in June 2015. His responsibilities include managing Dispatch, Onsite Quality Assurance, and Human Resources departments within Onsite Operations. His daily tasks include working with on-site technicians and customers to provide top-notch service and solutions.

    Before joining Geeks on Site, John contributed many years to customer service and supervisor positions in industries such as mortgage lending and most recently online gaming. He is an ambitious and experienced staff; John has quickly advanced in the professional world and is a devoted team member.

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    Piero Vidal

    Lead Supervisor

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    Piero Vidal
    Lead Supervisor

    Piero Vidal is the lead supervisor at Geeks on Site. In this capacity, his responsibilities include training and coaching staff to support multiple positions as well as successfully tailoring policies and procedures to support thousands of our clients.

    Prior to this experience, Piero worked in the property development industry for almost 5 years with a focus on marketing and sales. Piero holds a bachelor’s degree in tourism and hospitality management from the University of South Australia, a diploma in business from Eynesbury Institute of Business & Technology in Australia, a diploma in digital marketing from UPC in Peru and is currently studying marketing management at ISIL in Peru.

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    Ryan Willis

    Site Manager

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    Ryan Willis
    Site Manager

    Ryan Willis is one of our site managers and newest member to the management team, joining in August, 2016. Ryan has a very entrepreneurial mindset, having been involved with a number of start-up businesses and projects of his own. Having worked within sales and senior management roles over the past 12 years, Ryan is able to identify opportunities for company growth outside the traditional sales channels, and has a strong belief and focus on leadership and reward. Outside of work, Ryan enjoys playing the guitar and travelling when he gets the chance.

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