Geeks on Site is open & providing both onsite and remote service! Here are the precautions we are taking due to COVID-19

How to Choose the Right Computer Repair Company

There are only a few options when it comes to repairing a computer. You can try and fix it yourself, but you risk making matters worse if you are not sure about what you are doing. You can purchase a new computer, but it is likely an unnecessary expense. Or, you can call a professional computer repair company. However, before you call a professional, be sure they meet the following criteria to ensure you choose the right computer repair company.

  • Ask for Credentials

    When shopping for the right computer repair company, it is essential to check its expertise and credentials. You want to find a company that has been around for at least a few years. Additionally, the tech team should be well educated and certified in the services they offer. A reputable company will be able to provide that information for you. Why is it important? These credentials tell you they have been properly trained to do their job. When getting a repair done on your computer, the last thing you want is to leave needing additional repairs due to the company's negligence or incompetence.

  • Check Reviews

    Before selecting your next computer repair company, be sure to read reviews and testimonials. Though it may take a few extra minutes, reading online reviews is a must and can quickly help you narrow down your search for the right computer repair company.

  • Select a Company that Offers a Variety of Services

    Finding a computer repair company that offers a variety of services is crucial. You do not want to have to look for a different computer repair company each time your computer needs attention. This is especially true if you run a business with many computers or have multiple devices in your home.

  • Look for Flexible Support and Repair Options

    Another critical feature to look for in a computer repair company is flexibility. The right computer repair company should be able to provide in-person and remote support. There are times you may need a fast computer support response and may not be able to get to a store in time. In those instances, a company with remote services will be very helpful as many common computer issues can be handled through online support. However, there may be times when you need in-person help at your home or business. No computer repair company should force you to pack up your computer every time you need answers.

Service Checklist for the Right Computer Repair Company

Be sure to find a company that can offer the following common computer repairs:

  1. Installation Services

    When shopping for a computer repair company, consider finding a company that also handles installations of anything computer or technology-related. Geeks on Site can handle your installation needs, including:

    • Software installation
    • Smart Home setup
    • Wi-Fi and network installation
    • Home Theater
    • Printer installation
    • Gaming installation
  2. In-Person Services

    Although some repairs can be managed online, others need in-person attention. However, few companies offer the flexibility of visiting your home or office for computer repair services, and sometimes, that is a must to properly address the issue(s). Here at Geeks on Site, we not only provide the following services remotely, but we can also come to your home or office to fix the following issues:

    • Smart Home setup
    • Wi-Fi and network installation
    • Printer installation
    • Hardware configuration and repairs
    • Keyboard replacements
    • Physical repairs
    • Laptop battery replacements
    • Liquid damage
    • Broken screen
  3. Remote Services

    The right computer repair company can offer remote services on many common computer repair services. Geeks on Site is one of the pioneers of remote computer support and is your leading provider of the following services:

    • Virus and malware removal
    • Software installations and upgrades
    • Data recovery services
    • Log-on errors
    • Security setups
    • System backup services

Geeks on Site offers everything a reputable and reliable computer repair company should. Our team of experts is equipped to handle your home or business computer repair needs. We offer an extensive list of services in addition to those listed here, as well as service and installation packages and subscriptions.

Call us today to see how we can surpass your computer repair service expectations!