Geeks on Site remains committed and prepared to respond to our customers’ computer-repair needs and to provide the same level of trusted and quality service you have come to expect. To that end, we practice a “Limited Contact” policy to assure you our Geeks on Site technicians follow all safety tips outlined by the Center for Disease Control (CDC) and the World Health Organization (WHO.)
Our technicians have been instructed to follow social distancing measures such as staying at least 6 feet away at all times. We also have contact less payment methods available, such as providing your credit card over the phone.
If your issue can be fixed remotely, we encourage you to try our unlimited remote service where a technician can securely connect to your computer via the internet. In order to connect, a one-time use pin will be generated and we’ll only be able to access your PC with your permission when you click on accept. Once you’ve granted permission, we remain connected for only the duration of time it takes to perform the work. You can view the repairs in real-time as our remote technician fixes your issues, or we can call you when we’ve completed the service. After the work is finished, we disconnect from your computer and cannot view your screen any longer.
We look forward to serving you soon!