Geeks on Site is open & providing both onsite and remote service! Here are the precautions we are taking due to COVID-19

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Computer Repair Near Me

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In-home Computer Repair

Geeks on Site has computer repair technicians in all the major US metropolitan areas near you. They can service your PC, MAC, laptops, computer network, and peripheral devices. For the great majority of our customers, we are able to schedule same-day appointments or within 24 hours of their initial call. To keep you safe, our company and technicians follow the safety protocols recommended by the Center for Disease Control (CDC) and the World Health Organization.

For our in-home visits, this includes:

  • Wearing a mask to protect yourself and others and stop the spread of COVID-19.
  • Staying at least 6 feet from others and avoiding crowds.
  • Washing hands with soap and water for 20 seconds or use hand sanitizer with at least 60% alcohol.
  • Offering contactless methods of payments

Due to the circumstances around COVID, we suggest that you schedule an in-home technician visit for the issues that can only be fixed with an in-person appointment at your home.

Here are some examples of situations that require an in-home visit:

  • PC or MAC isn’t powering
  • Blue screen of death (BSOD)
  • PC Overheating
  • Fan overworking
  • Hardware installation issue resulting in computer beeping
  • Noisy hard drive or computer
  • I can’t connect to the Internet
  • I need help setting up my computer network

In our experience, 80% of computer repairs can be done remotely via remote computer access.

  • My computer is slow
  • I can’t print my documents
  • I can’t find my files
  • I need help with a driver installation
  • I need an Adware/Spyware Clean Up:
  • I have an issue with one or several of my USB ports
  • My software needs repair (de-installation and re-installation)
  • My software or OS needs to be Updated
  • I need help with defragmenting my hard drive
  • I need to back-up my computer

Call us today at 888-360-4335 to schedule an in-home. If you’re not sure about what works for you, you can ask us what is the best solution for your current computer issue. Our technicians are certified professionals trained to be patient, friendly, and polite.

Safe Remote Computer Repair via Secure Remote Access

Geeks on Site offers a full breadth of remote computer repair services that are safe and secure. This is a popular solution that is a great alternative to sending a computer technician to your home, especially during COVID 19. We have taken all steps necessary to protect you from someone gaining access to your computer surreptitiously without your permission. We follow all the best practices in remote IT management:

  • We use SSL/TLS (OpenSSL) encryption which is the same used for eCommerce, a Zoom conference, or online banking
  • Our technicians can only gain access to your computer after you accepted a computer prompt asking you for your permission.
  • When a remote control session is over, our system prohibits a technician from gaining access to your computer again without prompting you for your permission once more
  • We audit our technicians and keep a log of the remedial actions they have taken during the course of a remote control session. We also track those actions against the computer issues outlined in our ticket management system.

Besides being safe, it is a convenient and fast way to get your computer fixed instantly, anytime, anywhere in the US as long as you have access to the Internet. If your issue can be fixed remotely, but you prefer an on-site visit, we're happy to schedule an in-person appointment with one of our local technicians.

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